We’ve put together answers to some of our most frequently asked questions. If you don’t find what you’re looking for, feel free to reach out to us!
You can book an appointment by visiting our Booking Page, selecting your desired hairstyle, choosing a stylist, and picking a convenient date and time.
We recommend booking at least 48 hours in advance to secure your preferred time.
Yes, you can cancel or reschedule up to 24 hours before your appointment without any penalties.
Absolutely! Our stylists are experienced with natural, relaxed, and transitioning hair.
Yes, during the booking process, you’ll have the option to choose an available stylist based on your location and preferred date.
Prices are displayed alongside each hairstyle in our Hairstyle Catalog.
We accept credit/debit cards, PayPal, and direct bank transfers. Payment is made securely through our website at the time of booking.
Our pricing is transparent, with no hidden fees. However, a travel fee may apply if your location is outside our service radius.
Our stylists are certified professionals with experience in natural hair care. Each stylist goes through a vetting process before joining our team.
Absolutely. We prioritize safety by conducting background checks and ensuring all stylists adhere to strict professionalism and hygiene standards.
Please ensure your hair is washed and detangled, unless you’ve booked a wash-and-style service. Make sure there’s enough space and seating for the stylist to work comfortably.
No, we can provide hair extensions if needed. Please indicate this when booking.
We use high-quality, hair-friendly products designed to protect your natural hair and promote healthy growth.
Yes! Visit our Products Page to explore and purchase extensions, hair oils, and other essentials.
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