Dinahair: Terms and Conditions

1. Introduction

Welcome to Dinahair! By using our website and services, you agree to the following terms and conditions. Please read them carefully to understand your rights and responsibilities.

2. Services

Dinahair provides hair styling services at clients’ homes, along with hair care products available for purchase. Our services are delivered by independent, qualified stylists.

3. Booking and Appointments

  • All appointments must be booked through our website.
  • Bookings should be made at least 24 hours in advance.
  • Cancellations or rescheduling must be done at least 12 hours before the appointment.

4. Payments

  • Payments can be made via the website using secure payment gateways.
  • Full payment is required at the time of booking.
  • We do not store payment information.

5. Customer Responsibilities

  • Ensure a safe and clean environment for the stylist.
  • Provide accurate contact and address information when booking.

6. Refunds and Cancellations

  • Refunds are available if appointments are canceled at least 12 hours prior.
  • No refunds will be issued for late cancellations or no-shows.

7. Liability

  • Dinahair is not responsible for damage resulting from false information provided by the client.
  • Stylists operate as independent contractors; however, Dinahair ensures their qualifications and training.

8. Privacy Policy

  • Customer data is collected only for booking and service improvement.
  • We do not share personal information with third parties without consent.

9. Changes to Terms

  • Dinahair reserves the right to modify these terms at any time.
  • Changes will be communicated via the website.

10. Contact Us

For questions about these terms, please contact us at info@dinahair.store.